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LISS 2011-2016 were successfully held in Beijing (China), Reading (UK), Berkeley (USA), Barcelona (Spain) and Sydney (Australia) by Beijing Jiaotong University, in cooperation with University of Readi...
服务设计的过程是一个需要充分调动相关人员高度参与的过程。相关人员包括:我们的客户即服务的享受着,包括企业的高管即服务资源的协调者,包括服务人员即服务的最终提供者等等。每类角色的相关利益点不同,而好的服务设计需要充分考虑不同角色的相关利益,将商业、客户需求、员工效率等要求在服务设计过程中进行较好的平衡。因此,服务设计师在这个过程中需要扮演一个好的利益关系协调者,需要充分引入各类角色参与服务设计的过程...
Wireless communication networks composed of devices that can harvest energy from nature will lead to the green future of wireless, as energy harvesting offers the possibility of perpetual network oper...
Big Data computing and service is becoming a very sought after research and application subject in academic research, industry, and government services. Today, with the fast advance of big data scienc...
The Second IFIP/IEEE International Workshop on Analytics for Network and Service Management (AnNet 2017) will be held in conjunction with the IFIP/IEEE International Symposium on Integrated Network Ma...
It is our great pleasure to announce the 15th IFIP/IEEE International Symposium on Integrated Network Management (IM 2017), which will be held 8-12 May 2017 in the heart of Lisbon, Portugal’s beautifu...
The International Conference on Management Engineering, Software Engineering and Service Sciences will be held during Jan 14-16, 2017 in Wuhan, China. The aim of this conference is to provide a forum ...
The Second International Conference on Service Science and Innovation (ICSSI 2010) will be held from August 8-10, 2010, in Beijing, China, hosted by Beijing Research Center of Urban System Engineering...
the 2010 International Conference on Service Sciences (ICSS 2010) continues to focus on the complementary and synergistic aspects of established fields such as Computer Science, Software Engineering, ...
Continuing the tradition of the past 4 SOSE Symposiums, the 5th SOSE intends to provide a forum for researcher and practitioners to exchange latest observations, insights, achievements and visions in ...
The 2010 international Conference on Management and Service Science(MASS 2010) will be held on August 24~26, 2010 in Wuhan, China. You are invited to submit papers in all areas of Management and Servi...
Driven by a new business environment including global telecommunications, globalized economy, business automation, and business and technology innovations, the service sector keeps growing and now acc...

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